State Farm® Insurance Agent Chuck Norris Morgan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zakari Jernagin
October 31, 2025
"I had such a great experience working with Bianka from State Farm! Before speaking with her, I received calls from three other companies but none of them compared to the level of service Bianka provided. She was friendly, professional, and extremely knowledgeable. What really stood out was how understanding and patient she was throughout the entire process. She took the time to explain my options and helped me choose the perfect insurance policy without ever being pushy. Her approach felt genuine, and I could tell she truly cared about finding what worked best for me. Bianka’s customer service is truly top-tier, and I’m so glad I chose State Farm because of her!! -Iesha"
"Hi Iesha, Thank you so much for sharing your wonderful experience with Bianka! We're thrilled to hear that her professionalism, knowledge, and genuine care made such a positive impact on your insurance journey. Providing patient and personalized service is exactly what we strive for, and it's great to know Bianka delivered just that. We truly appreciate your kind words and are glad you chose State Farm. If you ever need anything else, don’t hesitate to reach out! Chuck"
Rockbridge Court
October 30, 2025
"My husband and I have been with Chuck Morgan's office for over 32 years. They are a fantastic office to work with. They are efficient, return calls and are always there to assist in whatever your needs are. Sad to say we moved out of state and had to cancel our policy with them. I just hope to find an agency as nice as Chuck's office."
"Thank you so much for your kind words and for being a valued customer for over 32 years! We truly appreciate your loyalty and are glad to hear that our team has been able to assist you efficiently and reliably. While we're sad to see you go, we wish you all the best in your new location and hope you find an agency that meets your needs just as well. If you ever find yourself back in the area, please don’t hesitate to reach out--we'd be happy to welcome you back! Save travels and best wishes! Chuck"
Michael O'Connell
October 13, 2025
"Shelly Strominger, who is our Personal Account Representative at Chuck Norris Morgan, is exceptional. For years now, Shelly has addressed all of our insurance needs in a quick, warm, and knowledgeable fashion."
"Thank you, Michael for your kind words! I'm thrilled to hear that Shelly has consistently provided you with exceptional service. It's our goal to make sure all your insurance needs are met promptly and with a personal touch. I truly appreciate your continued trust and support for all these years! Chuck"
Kelsi-Marie Martens
September 20, 2025
"I walked in no apt. on a Friday afternoon after a very stressful MVA/Bank/Credit Union ordeal, was warmly greeted then taken care of by Bianca. Bianca was professional yet very personable, helpful & honest, and assisted with everything I was looking for in a timely manner. I left with more efficient and cheaper car & renters insurance than I walked in with. Navigating insurance and other adulting areas in your 20’s is anything but fun, but I was really comforted by this team in my process after wandering in."
"Hey Kelsi-Marie, Thanks so much for the awesome review! We're so happy Bianka could help make your insurance experience smoother and more affordable. Adulting can be tough, but we’re here to make it easier whenever you need us. Thanks for choosing us, and don’t hesitate to reach out if you need any help with you insurance needs! Chuck "
Trent Kennedy
June 24, 2025
"Had an excellent experience with the staff and made joining State Farm a pleasure to deal with. Would highly recommend anyone to talk to them. Saved a lot and better coverage. All out great company."
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team and that you found great value in our services. Your recommendation means a lot to us! Welcome to the State Farm family!"
Winnie Kwan
June 24, 2025
"The Chuck Morris’s team has been handling my home insurance for a few years now. Jian is very helpful and professional. He is always prompt and provides useful advises . An agent that goes extra and beyond. I would definitely recommend him to others. One of the best insurance agent I have came across."
"We appreciate your business and look forward to helping you with all your insurance needs. Thank you!"
Sue VanAsdale
June 23, 2025
"I can't say enough about Chuck and his employees, especially Jian with whom I have had the most contact. This is our 2nd time doing business with them as we moved to Florida and then came back. This agency is the best. They are knowledgeable, courteous and helpful. Their rates are competitive and we initially switched due to an almost 50% decrease in our auto policy when we switched from Nationwide. Also, they are easy to reach unlike the State Farm Agency in Florida which was hard to reach and were so busy that it was hard to get questions answered or needs met."
"Thank you Sue! We work hard to be available to our customers when they need help with their insurance."
Orlandis Smith
June 13, 2025
"Shelly provided on-time response to my needs and was able to provide me with alternatives to reduce pricing in auto insurance."
"Thanks for the nice review! Shelly does a great job helping our customers with their insurance needs."
jeanne hydro-clean
March 31, 2025
"We have numerous vehicles insured with our business. Whenever we have a question, the friendly people in this office are quick to help. I highly recommend Chuck Morgan's office"
"My team and I are happy to help you with all your insurance questions! Thank you for taking the time to let us know how we're doing!"
Shan Wright
January 17, 2025
"Best Hands down! I have been with them over 6 years and let me tell you they have been nothing but good to me. Shelly is the best and she will work with you and help you make the best decision possible. I wish I could give her a raise myself lol but she is just unbelievable the best!"
"Thank you so much for your kind words, Shan! We're thrilled to hear that you've had such a positive experience with us over the past six years. Shelly truly is an asset to our team, and we're lucky to have her. We’ll make sure she knows how much you appreciate her! Looking forward to continuing to help you with your insurance in the years ahead."
Evelyn Mogren
August 30, 2024
"Shelly of Chuck Morgan took lots of time to explain the newest policy changes and some options as well as the basic policy when I had questions about our renewal this year."
"Thank you for allowing us to review you insurance policy with you! We appreciate your business. "
Jennifer Matthews
July 18, 2024
"I set up insurance for my small business with Bianka Martinez and could not be happier! She answered all my questions while being friendly, professional, and efficient. She has followed up and make sure I had everything I needed. Bianka also helped promote my business via a small business focus event. I could not be happier with her!"
"Thank you for trusting us with your small business insurance! We love our small businesses. Bianka and Jake had fun visiting your bookstore "Growing Minds" in Catonsville! Welcome to our State Farm family!"
Jean Witt
July 17, 2024
"I finally followed up with Shelly and had a much overdo (on my part) review of my insurance. I appreciated the chance to sit down face-to-face with Shelly. The agents were welcoming and Shelly was prepared and took her time explaining my current coverage and what I did not have so I could make informed decisions. I learned quite a bit and have my follow up assignments. Thank you so much!"
"Thank you Jean! So glad you were able to set time aside to review your insurance. We appreciate your business!"
Messeret Ketema
July 3, 2024
"I contacted my auto insurance and Shelly from State Farm was courteous and kind while working with me to fulfil my requests. The team has gone above and beyond my expectation. Great savings with ecellent customer service. Keep it up."
"Thanks Messeret! We pride ourselves on educating our customers about all their insurance options. Welcome to the State Farm family!"
Susan Shinsky
June 28, 2024
"Always a pleasure dealing with anyone in Chuck Morgan's office."
"Thanks Susan for allowing us to help you with your insurance needs!"
Donald Jacobs
May 28, 2024
"I want give a big shoutout to Bianka Martinez for a big assist this past Memorial Day weekend. I was trying to rent a truck from Home Depot and didn’t have my insurance card, a ticketable offense. She was able to provide me with it, and I was on my way. Thank you so much, Bianka😇"
"Thanks Donald! Happy Bianka was there to help!"
Bob Clemens
April 15, 2024
"Excellent service with proactive policy review and suggestions that made sense."
"Thanks for taking the time to review your insurance with us! We appreciate your business!"
John Boyle
April 10, 2024
"I've been with them for a number of years and have always had positive experiences. A good office and team!"
"Thank you John for trusting us with your insurance!"
Heather Watter
April 10, 2024
"We have been with Chuck Norris Morgan for over 10 years and have only had good experiences. Any time there is an issue with our home or cars, the staff here go out of their way to help us understand the best way to deal with it. Shelly has been especially helpful in keeping us up to date with our policies, and takes the time to explain everything. She is so friendly and thorough, and never rushes us when we have questions about literally anything regarding insurance. We would definitely recommend this office!"
"Thank you Heather for letting us know how we're doing! We appreciate your business!"
Kerberos128
March 29, 2024
"Jian, thanks for all the information today. God bless you, man."
"Thank you for allowing us to help you with your insurance "
Jeffrey Tessier
March 1, 2024
"I have been a client with Chuck now for over 45 Years. During that time both he and his office have acted in a caring, personal, dedicated and extremely professional attitude. Whenever I call the office, all the people that answer to phone are always attentive and responsive to my needs and wants. I recently moved out of state and some adjustments had to be made to my policies. Adding and deleting certain parts. I converted from a monthly plan to a semi-annual plan. I started receiving bills directly from the home office and the changes that should have been made were never adjusted. I have been working with Shelly S. in Chuck's office. She took control of the situation and straighten out the entire problem. She was to say the least "unbelievable" She sent me an email that described in detail what was done (by the home office), where the previous payments I had made were and what I had to do to straighten everything out. She was so detailed and professional that I had to take this time to write this review. Thank you Shelly for taking the time to resolve the situation. Well done!"
"Thank you for taking the time to let us know how we're doing. My team and I believe that service is what sets us apart from other companies! Shelly always goes the extra mile! Thank you for your loyalty to my office and State Farm."
Anthony Opon
August 18, 2023
"In my search I got a call from Bianka. I did not continue searching after our conversation. I have since recommended family and friends."
"Welcome to the State Farm family! Thanks for the referrals. "
Dobia
July 28, 2023
"I got an unexpected call from on of their agents Jian Wang. I am shopping quotes and he was able to get me all the information I needed to make a good decision. He was very clear and informative and I appreciated the info!"
"Thank you for allowing us the opportunity to quote your insurance!"
Calvin's Neighborhood
July 20, 2023
"Great insurance company"
"Thank you!"
Ekbata Foroughi
July 17, 2023
"I talked to Shelly Strominger, she was very kind, helpful and answered my Qs patiently."
"Happy to hear Shelly answered all you insurance questions! Thanks for the review "