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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evelyn Mogren

Evelyn Mogren

August 30, 2024

5  out of  5
rating by Evelyn Mogren
"Shelly of Chuck Morgan took lots of time to explain the newest policy changes and some options as well as the basic policy when I had questions about our renewal this year."
We responded:
"Thank you for allowing us to review you insurance policy with you! We appreciate your business. "
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Jennifer Matthews

July 18, 2024

5  out of  5
rating by Jennifer Matthews
"I set up insurance for my small business with Bianka Martinez and could not be happier! She answered all my questions while being friendly, professional, and efficient. She has followed up and make sure I had everything I needed. Bianka also helped promote my business via a small business focus event. I could not be happier with her!"
We responded:
"Thank you for trusting us with your small business insurance! We love our small businesses. Bianka and Jake had fun visiting your bookstore "Growing Minds" in Catonsville! Welcome to our State Farm family!"
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Jean Witt

July 17, 2024

5  out of  5
rating by Jean Witt
"I finally followed up with Shelly and had a much overdo (on my part) review of my insurance. I appreciated the chance to sit down face-to-face with Shelly. The agents were welcoming and Shelly was prepared and took her time explaining my current coverage and what I did not have so I could make informed decisions. I learned quite a bit and have my follow up assignments. Thank you so much!"
We responded:
"Thank you Jean! So glad you were able to set time aside to review your insurance. We appreciate your business!"
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Messeret Ketema

July 3, 2024

5  out of  5
rating by Messeret Ketema
"I contacted my auto insurance and Shelly from State Farm was courteous and kind while working with me to fulfil my requests. The team has gone above and beyond my expectation. Great savings with ecellent customer service. Keep it up."
We responded:
"Thanks Messeret! We pride ourselves on educating our customers about all their insurance options. Welcome to the State Farm family!"
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Susan Shinsky

June 28, 2024

5  out of  5
rating by Susan Shinsky
"Always a pleasure dealing with anyone in Chuck Morgan's office."
We responded:
"Thanks Susan for allowing us to help you with your insurance needs!"
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Donald Jacobs

May 28, 2024

5  out of  5
rating by Donald Jacobs
"I want give a big shoutout to Bianka Martinez for a big assist this past Memorial Day weekend. I was trying to rent a truck from Home Depot and didn’t have my insurance card, a ticketable offense. She was able to provide me with it, and I was on my way. Thank you so much, Bianka😇"
We responded:
"Thanks Donald! Happy Bianka was there to help!"
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Bob Clemens

April 15, 2024

5  out of  5
rating by Bob Clemens
"Excellent service with proactive policy review and suggestions that made sense."
We responded:
"Thanks for taking the time to review your insurance with us! We appreciate your business!"
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John Boyle

April 10, 2024

5  out of  5
rating by John Boyle
"I've been with them for a number of years and have always had positive experiences. A good office and team!"
We responded:
"Thank you John for trusting us with your insurance!"
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Heather Watter

April 10, 2024

5  out of  5
rating by Heather Watter
"We have been with Chuck Norris Morgan for over 10 years and have only had good experiences. Any time there is an issue with our home or cars, the staff here go out of their way to help us understand the best way to deal with it. Shelly has been especially helpful in keeping us up to date with our policies, and takes the time to explain everything. She is so friendly and thorough, and never rushes us when we have questions about literally anything regarding insurance. We would definitely recommend this office!"
We responded:
"Thank you Heather for letting us know how we're doing! We appreciate your business!"
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Kerberos128

March 29, 2024

5  out of  5
rating by Kerberos128
"Jian, thanks for all the information today. God bless you, man."
We responded:
"Thank you for allowing us to help you with your insurance "
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Jeffrey Tessier

March 1, 2024

5  out of  5
rating by Jeffrey Tessier
"I have been a client with Chuck now for over 45 Years. During that time both he and his office have acted in a caring, personal, dedicated and extremely professional attitude. Whenever I call the office, all the people that answer to phone are always attentive and responsive to my needs and wants. I recently moved out of state and some adjustments had to be made to my policies. Adding and deleting certain parts. I converted from a monthly plan to a semi-annual plan. I started receiving bills directly from the home office and the changes that should have been made were never adjusted. I have been working with Shelly S. in Chuck's office. She took control of the situation and straighten out the entire problem. She was to say the least "unbelievable" She sent me an email that described in detail what was done (by the home office), where the previous payments I had made were and what I had to do to straighten everything out. She was so detailed and professional that I had to take this time to write this review. Thank you Shelly for taking the time to resolve the situation. Well done!"
We responded:
"Thank you for taking the time to let us know how we're doing. My team and I believe that service is what sets us apart from other companies! Shelly always goes the extra mile! Thank you for your loyalty to my office and State Farm."
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Anthony Opon

August 18, 2023

5  out of  5
rating by Anthony Opon
"In my search I got a call from Bianka. I did not continue searching after our conversation. I have since recommended family and friends."
We responded:
"Welcome to the State Farm family! Thanks for the referrals. "
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Dobia

July 28, 2023

5  out of  5
rating by Dobia
"I got an unexpected call from on of their agents Jian Wang. I am shopping quotes and he was able to get me all the information I needed to make a good decision. He was very clear and informative and I appreciated the info!"
We responded:
"Thank you for allowing us the opportunity to quote your insurance!"
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Calvin's Neighborhood

July 20, 2023

5  out of  5
rating by Calvin's Neighborhood
"Great insurance company"
We responded:
"Thank you!"
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Ekbata Foroughi

July 17, 2023

1  out of  5
rating by Ekbata Foroughi
"I talked to Shelly Strominger, she was very kind, helpful and answered my Qs patiently."
We responded:
"Happy to hear Shelly answered all you insurance questions! Thanks for the review "
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Qing Chen

June 22, 2023

5  out of  5
rating by Qing Chen
"Jian is a great agent who can speak Mandarin. He tells a lot details about the policy."
We responded:
"Thanks Qing! Jian loves helping our customers understand their insurance options!"
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Flamingo Fran

June 21, 2023

5  out of  5
rating by Flamingo Fran
"I was looking for a new insurance company. Bianka was very helpful getting us set up. She was very professional, knowledgeable and sweet. She followed up with us to make sure we received our cards and paperwork. It is what you call white glove service or warm and fuzzy. Thank you!!"
We responded:
"Welcome to the State Farm family Flamingo! We love helping our customers with their insurance! "
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Nery Ortega

May 31, 2023

5  out of  5
rating by Nery Ortega
"I visited this location to get some information about my insurance policy and Ivan Galicia was very friendly and professional, he answered all my questions. I really recommend Chuck Norris Morgan State Farm if you are looking for a good insurance"
We responded:
"Thanks for stopping by our office. I'm happy Ivan was able to answer your insurance questions! "
Profile photo of J Cain (Jaycee)

J Cain (Jaycee)

May 31, 2023

5  out of  5
rating by J Cain (Jaycee)
"Always have a good service from staff."
We responded:
"Thanks for taking the time to let us know how we're doing and for allowing us to help with your insurance needs! "
Profile photo of Derik Leonard

Derik Leonard

May 26, 2023

5  out of  5
rating by Derik Leonard
"I love state farm. And Mr.Ivan is the best, he's been in my family for about 6 years now and I couldn't ask for a better team. Thank you state farm for all you have done for me and my dad. I wish I could give more than five stars because y'all deserve it. But y'all have a champion in Ivan, he's awesome!!!"
We responded:
"Thanks for being part of our State Farm family! Ivan is the best and he really enjoys helping our customers understand their insurance options!"
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Peter Shen

May 26, 2023

5  out of  5
rating by Peter Shen
"Very competitive rates. Excellent services."
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Alicia Popham

April 1, 2023

5  out of  5
rating by Alicia Popham
"Great Team of experts!"
We responded:
"Thanks Alicia! We appreciate you!"
Profile photo of Michelle Colder Carras

Michelle Colder Carras

October 17, 2022

5  out of  5
rating by Michelle Colder Carras
"Another long-term customer--35 years! Everyone in the office is so knowledgeable and kind, and they always have time for you. Have worked with Shelly many times, but also appreciate that they have excellent and helpful staff who can speak Spanish and Chinese. Thanks for being so reliable!"
We responded:
"Thank you Michelle for being such a loyal customer for more than 35 years! We appreciate your trust in us!"
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joan michaelson

October 14, 2022

5  out of  5
rating by joan michaelson
"We met with Shelly from Chuck Morgan's office for an Insurance policy review, last week. She was extremely knowledgeable, and patient. She explained everything to us, and made us feel very comfortable with the decisions we made. We have been using Chuck Morgan's agents for atleast 20 years. We have been very happy with the agents and State Farm Insurance. Thank you Shelly for everything you've done. Joan and Don Michaelson"
We responded:
"Joan and Don, thank you for taking the time to review your insurance coverage with Shelly! We appreciate your business over the past 20 years!"
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Tyra Holland

August 5, 2022

5  out of  5
rating by Tyra Holland
"Shelley was Amazing! She was informative, personable and very kind. Shelley keep up the great Customer Service! It means a lot to customers that appreciate professionalism through the processes. I am very happy with Chuck Norris State Farm. I will continue to recommend others to a great business that truly care about their customer needs! Thank You! Tyra H"
We responded:
"Thank you Tyra for taking the time to let us know how we're doing! We appreciate your business!"